Business Process Development

Business Process Development is a methodology that identifies and develops specific business processes within an organization. Processes may be as simple as an employee's check-out process at the supermarket or as complicated as how a business effectively integrates customer and financial data to the strategic planning process. Companies invest a considerable amount of time and money in developing quality BPD plans. Yet many companies do not measure the success of their BPD strategies until they are well into the future. In other words, businesses invest excessive amounts of time and money into developing processes that will yield minimal results at best. A successful approach to the development of strategic process execution begins by defining the desired impact of those processes. From that point forward, a series of focused steps should be taken to create the definition, implementation, measurement, and control of processes which will lead to the defined impact. A key factor in this definition process is the identification of the process, in addition to the strategy for its execution, as a primary focus of business development efforts. Without such a focus, any effort to develop processes will be significantly more difficult. Moreover, without a concrete focus, any progress on the matter will be equated to a "so what" rather than an effective investment in the future. Once processes have been identified as key drivers of organizational success, they must be converted into concrete strategies through a comprehensive plan. The implementation of those strategies becomes the next important step. However, there is one critical factor that should be taken into consideration before implementing any strategies: the sustainability of those strategies. A company must remain internally solvent in order to successfully implement successful strategies. Otherwise, those strategies will be doomed to failure. While it is undeniable that the strategies developed through BPD are instrumental to a company's success, the longevity of those strategies themselves can be a subject of some debate. For example, a business that relies upon a single sales and marketing team will not necessarily see success over a long period of time. Similarly, a business that relies upon a number of in-house departments and personnel may not see significant improvement over time. Both of these scenarios require additional investment by the company to add new processes and/or personnel to support the success of their current processes. Business process development must be an ongoing, regular activity. There is no substitute for process development at the strategic and tactical levels of a business, but even small businesses can benefit from continual process improvement. There is much to be said for being able to say that your business has a disciplined approach to business process development, and that your employees understand the value of these processes. Beyond the implementation of strategies, and the continual evaluation of those strategies to ensure their effectiveness, business process development should include an analysis of the business as a whole. No business can effectively move forward unless all of the parts to understand and execute the same basic goals. Likewise, the effectiveness of any business rests upon each of the various departments implementing their roles effectively. This is why a thorough business process development is always recommended for any business. The development of the company culture is essential to a successful business. A business development plan should focus on communicating a common culture across all departments of the company. If the company only communicates with its own employees or communicates primarily with its own executive team, then it's likely that there will be a lot of internal friction which will negatively impact the performance of the business. This friction can result in poor performance, and poor employee engagement. When a business begins to implement a successful strategy, it takes a significant investment of time, money and energy. This strategy often involves months, if not years of careful planning, investment in hiring the right people and the tools required to successfully implement that plan, and of course, some form of sustained process development. It may also entail an enormous amount of risk, as many businesses fail in their attempt to implement these strategies. However, when a business develops a process development strategy that is aligned with its business goals and the needs of its employees, it greatly increases the chances of success.

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